Frequently asked questions

The haunted houses will be open during the entire Halloween event from 11/10/25 till 2/11/25 (days and extended days).  They are strongly not recommended for the faint-hearted.  

We invite you to take note of the safety signs posted at the entrance of each haunted house, to assess whether or not the experience is appropriate for you.  

The haunted houses are, for safety reasons, not accessible to persons with reduced mobility. They can still enjoy the park's Halloween atmosphere, show, and entertainment.

Tickets for the haunted houses are soon available in limited quantities. We advise you to buy them online. You can also buy tickets on-site at the park entrance and Halloween sales points (while stocks last). 

Access to the paying haunted houses is not included in the park entrance ticket except for Mine Blast (free haunted house). You can enjoy the Halloween atmosphere in the different scare zones and the show with your park entrance ticket. Tickets for haunted houses are soon available for purchase here.

All attractions are open following the park's opening hours.  However, some attractions (Radja River, Flashback) must close at dusk, when visibility is insufficient. Some children's attractions are also closed at night.

Visitors over 13 may not come to the park wearing costumes or make-up to be easily identifiable at all times. Only children under 13 may wear costumes or make-up. 

oh c'mon, we warned you… didn't we?😈 More info on Ibilaw.

Thanks to the 'anti monster'-badge, the terrifying monsters can recognize children who would rather not be startled. The badge is reserved and only works for children under the age of 12. The powers of the 'anti monster'-badge do not work in the haunted houses. You can get an 'anti monster'-badge at the information desk, at the entrance of the park. 

This fall, we're offering the following Halloween experiences: 

- 4  haunted houses (including 1 new house)

- 4 scare zones (including 3 new ones)

- 1 show

- 1 culinary experience

You can check the entire program here.

While Ibilaw's activities are intended for thrill seekers, the park remains accessible to all visitors. The monsters are confined to a designated area between Wave Swinger and Buzzsaw, leaving the rest of the park free to enjoy family attractions. An anti-monster badge is also available for children under 12 who wish to avoid any frightening surprises. However, haunted houses are still not recommended for the faint-hearted.

Unless otherwise indicated on your ticket, it entitles you to enter the park during Halloween, including the extended days.  

If you have an undated ticket, you must book your visit via our online platform . Enter the barcode of your ticket and select the visit date.  We will send you a booking reservation by e-mail to your provided address.  Present yourself at the park entrance with your ticket and e-mail confirmation on the day of your visit.  

Please note that once you have chosen a date for your visit, it will no longer be possible to change it.  If you have multiple tickets, you can enter multiple barcodes at the same time.

If you have an undated ticket, present this ticket and the booking confirmation received by e-mail at the park entrance.

If you have a dated ticket, present it at the park entrance.

If you have a season pass, present the booking confirmation received by e-mail and your season pass at the park entrance.

You can find our different speedy packages here.

No, there's no need to book your visit.  Go straight to the park ticket offices to get your discount.

This fall, Walibi Belgium offers 10 gruesome extended days (evening openings: October 11, October 18 and from October 25 till November 1st). 

A dated ticket is only valid on the date mentioned on the ticket.  

Any undated ticket valid until 02/11/2025 can be used for a visit on a date of your choice (including Halloween days with extended days) during the entire Halloween period.  The reservation is mandatory.

Tickets for the haunted houses are soon available in limited quantities. We advise you to buy them online. You can also buy tickets on-site at the park entrance and Halloween sales points (while stocks last). 

As stated in the list of attractions accessible for free with your 365 passport, you can benefit from free access for two people to Walibi/Aqualibi.  We invite you to visit our website and to enter the unique code printed on your 365 passport.  Your tickets will be sent to you by e-mail to the address you have entered. Bring your entry tickets, your 365 passport and your identity card with you when visiting the park.

This advantage can be used once a year for each park.

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

As stated in the list of attractions accessible for free with your Pass 365.be Wallonie-Bruxelles, you can benefit from free access for one person to Walibi/Aqualibi. We invite you to visit our website and to enter the unique code printed on your 365 pass.  Your ticket will be sent to you by e-mail to the address you have entered. Bring your entry ticket and your 365 pass with you when visiting the park.

This advantage can be used once a year for each park.

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

As an employee of another park, you can enjoy your advantage at the park's ticket booth.

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

We offer teachers the possibility of a free ticket for Walibi, Aqualibi, Bellewaerde and Bellewaerde Aquapark and a 25% discount on 4 entrance tickets (on the adult rate) for 4 accompanying persons.

To benefit from this advantage, please enter your card number on our dedicated website. 

This offer is not valid on extended days.

Please note: the promotional code can only be used once to order a maximum of one free ticket and four additional tickets with the 25% discount.  You must order all your tickets at the same time and make sure to add the free ticket to your shopping cart.

Once you have ordered your tickets, you can go to the park with your e-tickets; you don't have to go through the ticket booth anymore.

If you have any further questions, we invite you to check out our FAQ where you will find many answers.

As a season pass holder for another park, you can make use of your advantage at the park's ticket office.

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

To make your booking, you entered the reference number of the admission ticket you already have (purchased through an official reseller or your employer).

After making your booking, you will not receive a new admission ticket, only a booking confirmation.

When you visit the park, you must present the admission ticket with the barcode/QR code (in your possession) and the booking confirmation received by email.

If you are a season pass holder or possess an undated partner ticket, you have to book your visit date (except for Platinum, Diamond and Ruby Pass) on our online platform.

If you have a dated ticket, we will welcome you directly at the park gates on the day of your visit.

If you do not have a ticket, we invite you to buy one on our website.

Unfortunately, it is not possible to change your visit date. 

No, there's no need to book your visit.  Go straight to the park ticket offices to get your discount, also during extended days.

A season pass holder can make up to two reservations at a time. The holder can only make the next reservation once the first reservation date has passed. Please plan your visits carefully.

Your Pass is valid throughout the entire Halloween period. You do, however, have to book your visit date (except for Platinum, Diamond and Ruby Pass) on our online platform.

Thanks to your Platinum/Diamond/Ruby Pass, you will enjoy fast-track access to the haunted houses (once per haunted house and per visit). The Platinum, Diamond and Ruby Pass do not give access to the Freaky Pizza Festival, which still requires a separate reservation.

You have to book your visit date (except for Platinum, Diamond and Ruby Pass) on our online platform.

As stated in the list of attractions accessible for free with your 365 passport, you can benefit from free access for two people to Walibi/Aqualibi.  We invite you to visit our website and to enter the unique code printed on your 365 passport.  Your tickets will be sent to you by e-mail to the address you have entered. Bring your entry tickets, your 365 passport and your identity card with you when visiting the park.

This advantage can be used once a year for each park.

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

As stated in the list of attractions accessible for free with your Pass 365.be Wallonie-Bruxelles, you can benefit from free access for one person to Walibi/Aqualibi. We invite you to visit our website and to enter the unique code printed on your 365 pass.  Your ticket will be sent to you by e-mail to the address you have entered. Bring your entry ticket and your 365 pass with you when visiting the park.

This advantage can be used once a year for each park.

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

As an employee of another park, you can enjoy your advantage at the park's ticket booth.

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

We offer teachers the possibility of a free ticket for Walibi, Aqualibi, Bellewaerde and Bellewaerde Aquapark and a 25% discount on 4 entrance tickets (on the adult rate) for 4 accompanying persons.

To benefit from this advantage, please enter your card number on our dedicated website. 

This offer is not valid on extended days.

Please note: the promotional code can only be used once to order a maximum of one free ticket and four additional tickets with the 25% discount.  You must order all your tickets at the same time and make sure to add the free ticket to your shopping cart.

Once you have ordered your tickets, you can go to the park with your e-tickets; you don't have to go through the ticket booth anymore.

If you have any further questions, we invite you to check out our FAQ where you will find many answers.

As a season pass holder for another park, you can make use of your advantage at the park's ticket office.

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

If you have multiple tickets, you can enter multiple barcodes simultaneously on on our online platform.

We invite you to book in advance so that you have a choice of dates.  Please note that once a date has been chosen, it cannot be changed.

Unfortunately, it is not possible to change your visit date. 

If you have a dated ticket, you can go directly to the park entrance on the date mentioned on the ticket.  It is not possible to change the date indicated on the ticket.

A season pass holder can make up to two reservations at a time. The holder can only make the next reservation once the first reservation date has passed. Please plan your visits carefully.

For comfort and safety reasons, only a certain number of visitors are allowed in the park daily. Therefore, booking your entry ticket online in advance is compulsory. We invite you to book in advance so that you can select the date of your visit. Please note that once a date has been chosen, it cannot be changed.

It is possible that a particular ticket category is sold-out on a specific date. In this case, we invite you to select another date for your visit.

Didn't you receive a confirmation email? Please check your spam. Are you still waiting for an email? Contact our customer service via the contact page .

You can buy your ticket or book your visit date online from August 11, 2025. By booking early, you'll be sure to have a wide choice of visit dates available, even the most popular ones.  Please note that once a reservation has been made, changing the visit date is no longer possible.  

To make your booking, you entered the reference number of the admission ticket you already have (purchased through an official reseller or your employer).

After making your booking, you will not receive a new admission ticket, only a booking confirmation.

When you visit the park, you must present the admission ticket with the barcode/QR code (in your possession) and the booking confirmation received by email.

If you are a season pass holder or possess an undated partner ticket, you have to book your visit date (except for Platinum, Diamond and Ruby Pass) on our online platform.

If you have a dated ticket, we will welcome you directly at the park gates on the day of your visit.

If you do not have a ticket, we invite you to buy one on our website.

Unfortunately, it is not possible to change your visit date. 

No, there's no need to book your visit.  Go straight to the park ticket offices to get your discount, also during extended days.

When the park is sold out, access is exclusively reserved for dated tickets and reservations for that date.

If you do not have a dated ticket or reservation for that date, we invite you to book a visit on another date via our online platform.

Did you make a mistake during your online purchase?  To help you further, we invite you to complete this form.