Contact us

For information about entrance fees, we invite you to visit our page.  
If you have any further questions, we invite you to consult our FAQ where you will find many answers.

The price of parking is 10 EUR/vehicle (promotional offer: 8 EUR if you buy it before 3 pm). Season pass holders have the possibility to get a Parking Pass (valid for one year) for 30 EUR.
For information about this pass, please consult article 3 of the pass regulations.
If you have any further questions, please consult our FAQ where you will find many answers.

If your pass is lost or stolen, you can get a duplicate for EUR 10 by going to the pass production office with your ID.
If you have any further questions, please consult our FAQ where you will find many answers.

We offer teachers the possibility of a free ticket for Walibi, Aqualibi, Bellewaerde and Aquapark and a 25% discount on 4 entrance tickets (on the adult rate) for 4 accompanying persons.
To benefit from this advantage, please enter your card number on the Carteprof.be website. You will then be automatically redirected to our site.  After having filled in your personal data, you will receive a confirmation e-mail containing a promotional code and a link to our webshop.  

Can't find the confirmation e-mail? Please check your spam folder.  Please note: the promotional code can only be used once to order a maximum of one free ticket and four additional tickets with the 25% discount.  You must order all your tickets at the same time and make sure to add the free ticket to your shopping cart.

Once you have ordered your tickets, you can go to the park with your e-tickets; you don't have to go through the ticket booth anymore.

If you have any further questions, we invite you to check out our FAQ where you will find many answers.

As stated on the 365.be website, you can benefit from free access for two people to Walibi/Aqualibi.  We invite you to visit our website and to enter the unique code printed on your 365 passport.  
Your tickets will be sent to you by e-mail to the address you have entered. Bring your entry tickets, your 365 passport and your identity card with you when visiting the park.
This advantage can be used once a year for each park.
If you have any further questions, we invite you to consult our FAQ where you will find many answers.

As a season pass holder, you benefit from many advantages.  You will find them in article 4 "Discounts and benefits" of the pass regulations.
If you have any further questions, please consult our FAQ where you will find many answers.

You can find our different speedy packages here.
If you have any further questions, we invite you to consult our FAQ where you will find many answers.

As an employee of another park, you can enjoy your advantage at the park's ticket booth.
If you have any further questions, we invite you to consult our FAQ where you will find many answers.

As a season pass holder for another park, you can make use of your advantage at the park's ticket office.
If you have any further questions, we invite you to consult our FAQ where you will find many answers.

Below is an overview of the payment methods accepted at Walibi Belgium and Aqualibi:

• Bancontact, Visa Pay, Visa, Mastercard, French debit card (carte bleue)

• Compliments Edenred Tickets (for entrance tickets and in shops) 

• Cadeau Pass Sodexo (for entrance tickets and in shops)

• French ANCV cheques (for entrance tickets)

• Attraction & Tourism (for entrance tickets)

• Sport & Culture Edenred and Sodexo (for entrance tickets)

• Consommation Edenred (in the restaurants and shops)

• Shopping Pass (in shops) 

No other payment methods are accepted. 

Would you like to receive an invoice for your online purchase?
In order to help you, we kindly invite you to complete the dedicated form.

If you have any further questions, please check our FAQ where you will find many answers.

As stated on our website, all unused tickets (also partner tickets) purchased until 15 July 2021 (inclusive) are automatically extended until 30 September 2022. 
However, if it was not possible to schedule a second visit before 01/10/2022 and the tickets were purchased on our website, you can apply for a refund between 1 October 2022 and 31 December 2022 (subject to an administration fee of €3 per ticket).  It is not possible to claim a refund for partner tickets.

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

As stated on our website, season passes are automatically extended by the number of closing days. The Parking Pass is also extended by the number of closing days.
You can check the new date of your season tickets on our website, via this link. 
If you have any further questions, please consult our FAQ where you will find many answers.

You have not received your tickets?
First of all, we invite you to check your junk mail (spam).
Are they not there?  In order to help you further, we invite you to complete the form below.

If you have any further questions, please check our FAQ where you will find many answers.

Error during purchase?

Did you make a mistake when you purchased?  In order to help you further, we invite you to complete the form below.

If you have any further questions, please check our FAQ where you will find many answers.

For information about opening days, please visit our website.
If you have any further questions, we invite you to consult our FAQ where you will find many answers.

If you have a ticket for this date, you are welcome to join us.
If not, we invite you to choose another date for your visit.
If you have any further questions, we invite you to consult our FAQ where you will find many answers.

We invite you to consult the itinerary here.
The parking fee is 10 EUR.  
If you have any further questions, we invite you to consult our FAQ where you will find many answers.

Our parks are accessible by motorbike.  We invite you to consult the itinerary here.
The motorbike parking is located to the left of the park entrance, close to the bus parking.
The parking fee is 10 EUR.  
If you have any further questions, please check our FAQ where you will find many answers.

Buses can park to the left of the main entrance.
For buses, parking is free.

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

The park is directly connected to the Walibi-Bierges train station via a pedestrian bridge (approx. 10 minutes' walk).  
When you buy your tickets online on our website, we offer you the possibility to benefit from a 50% discount on the purchase of your train ticket.  

To do so, please tick the corresponding option during the purchase process.  You will then receive a code to enter on the SNCB website when you buy your train tickets.

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

Motorhomes can access the car park during the time you visit the park.
We do not have facilities to accommodate them for the night. 
After 10pm (except for night time or special events), it is not allowed to leave vehicles in the car park.

If you have any further questions, please consult our FAQ where you will find many answers.

It is possible to drop off your children and pick them up without paying for parking.
We invite you to follow the "Kiss&Ride" signs and the instructions of our staff.

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

The Easy Pass is a free guide that facilitates the visit of people with special needs (and up to three accompanying persons).  

The Easy Pass can be obtained at the park's information desk upon presentation of the identity card of the person with special needs and one of the following documents:

• a complete and validated disability parking permit,
OR
• an EDC card (European Disability Card),
OR
• documents from the following Belgian official bodies, certifying a permanent disability:
- Agence pour une Vie de Qualité - AViQ,
- Service public francophone bruxellois - Phare,
- Service public fédéral de la sécurité sociale - SPF.

For the Netherlands: documents from the following official bodies, attesting to a permanent disability:

o    A disability parking permit,
o    Wajong,
o    AUTIPAS,
o    WAZ,
o    UWV,
o    WAO,
o    WIA, with reference of WGA of IVA.

No other certificates will be accepted.

Please park near the entrance to the park and go to the information desk on arrival for a handy guide to make your visit easier.

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

Access to some attractions is forbidden to pregnant women.  Nevertheless, you can still enjoy a pleasant day at the park.  You can benefit from a 50% reduction on the adult rate on presentation of a medical certificate at the park's ticket booth.

If you have any further questions, please consult our FAQ where you will find many answers.

As stated on our website, access to the attractions is restricted by height.
Our attractions do not have a "weight limit" as such. However, not all harnesses are suitable for all body types.
Unfortunately, we are not able to provide you with any further information on whether or not our facilities are compatible with a visitor's morphology.

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

In general, casts are strongly discouraged when visiting an attraction. We invite you to take note of the safety signs placed in front of each attraction in order to assess whether it is suitable for you.  

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

In the event of strong winds or heavy rain, attractions may be temporarily shut down for a few minutes.

If you have any further questions, please consult our FAQ where you will find many answers.

You can find all the practical information about your private or business visit to Walibi Belgium-Aqualibi on this page.

If you have any further questions, please consult our FAQ where you will find many answers.

All visitors must be easily identifiable at all times.
Therefore, only children under the age of 13 may be dressed up and/or wearing facepaint.

If you have any further questions, please consult our FAQ where you will find many answers.

Children under the age of 13 will not be allowed to enter Walibi/Aqualibi parks alone, proof of age of the responsible adult or the child may be required at any time.
At Aqualibi, children under 13 years of age must be accompanied by a person wearing a swimming costume. 
During their visit, whether as a family or as a group, children must remain under the care and continual supervision of their parents and/or accompanying persons.

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

Motorhomes can access the car park during the park's opening hours.  We do not have facilities to accommodate them for the night.  Therefore, after 10 pm (except for night time or special events), it is not allowed to park in the car park.

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

If you wish to stay near one of our parks, we advise you to contact one of our partner hotels which will offer you a package (entrance tickets and accommodation) that best suits your needs. 
You can find a list of our partner hotels by following this link.

If you have any further questions, we invite you to consult our FAQ where you will find many answers

In case your pass is lost/stolen, you can get a duplicate for EUR 10 by presenting your ID card at the pass production office or at the Aqualibi reception desk.

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

Have you lost something during your visit to Walibi?  In order to help you further, we invite you to complete the form below.

We will only contact you if an item matching your description has been found.

If you have any further questions, please check our FAQ where you will find many answers.

To apply for a vacancy, please click on this link.
By following the link, you will find the vacancies, more information on the profiles we are looking for and the possibility to send us your unsolicited application.
Only applications submitted on our website will be considered. 
Good luck in your search!

To avoid parents having to wait in long queues with young children, we offer them the Baby Switch: one parent waits in the queue while the other waits at the exit of the attraction.  When the parent who was in the queue has been through the attraction, they can swap places with the other parent.
Feel free to ask for information from our operators at the exit of the attraction or at the information desk.

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

Children are measured with shoes on before being granted access to the attractions.  If you are unsure of your child's height, you can go to the infirmary or the information desk where your child will be measured.  Your child will receive a wristband stating his/her height, which will be checked throughout the park.  

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

We have a limited number of wheelchairs available (subject to availability and confirmation from our reservation team).

These can be picked up at the lockers (at the entrance of the park) before 1pm.  The fee is 5 EUR.

We suggest you reserve a wheelchair using the form below (subject to availability and confirmation from our reservation team).

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

Lost children are immediately taken to the information desk at the entrance of the park.

For purchases above 30 euros, you can leave your purchases in the locker and collect them at the end of the day.

If you don't want to carry your luggage around all day, you can find lockers at the entrance of the park.
Prices vary between 3 and 5 EUR.

We have a limited amount of trolleys that we can make available to you.
The price is 5 EUR.
It is not possible to reserve a trolley.

If you have any further questions, please check our FAQ where you will find many answers.

Our restaurants are equipped with self-service microwaves allowing you to heat up your bottles/infant food.
You are free to breastfeed anywhere in the park.  If you wish to breastfeed in a quiet place, you can go to the infirmary.

If you have any further questions, please check our FAQ where you will find many answers.

You can find our different speedy packages here.

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

Under code yellow (coronavirus barometer), the Covid Safe Ticket is not mandatory when visiting Walibi.
The current measures remain subject to possible changes in the health situation.

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

At this time, it is not necessary to book your visit to Walibi.
The current measures remain subject to possible changes in the health situation.

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

Under code yellow (coronavirus barometer), wearing a mask is not compulsory when visiting Walibi.
However, the FFP2 mask is recommended for people at high risk from Covid-19 from the entrance to the changing rooms.
The current measures remain subject to possible changes in the health situation.

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

Our park has many restaurants which you can find here.
If you have any further questions, we invite you to check our FAQ where you will find many answers.

Nous proposons une offre végétarienne étendue dans nos différents points de vente.
Nous utilisons uniquement de l'huile végétale pour la cuisson.
Si vous avez d'autres questions, nous vous invitons à consulter notre FAQ où vous trouverez de nombreuses réponses.

You can enjoy different picnic areas.  
Picnics are not allowed in our restaurants.
You can also find various catering options on our website.

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

The list of allergens can be consulted at each of our outlets.  We invite you to ask our staff when you visit.

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

For groups over 20 people, you can benefit from advantageous rates.  We invite you to consult our ""Groups"" section via this link.

In order to benefit from the preferential rates, your group must consist of at least 20 people. If this is not the case, we invite you to book your tickets at a special rate via this link.

Swimming costumes can be purchased from the Aqualibi reception desk from 16 euros.

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

For reasons of hygiene and safety, jams, swimming shorts, thongs, tangas, sarongs and surfwear are not allowed in Aqualibi.
You will find all the information at the bottom of our website.

If you have any further questions, we invite you to consult our FAQ where you will find many answers.

For information about the opening days, please visit our website.

Please note that between January 9, 2023 and February 26, 2023, we will work on an exceptional maintenance of Aqualibi. The waterpark will be closed during this period.

For more information, please visit this page.

Your question is not in the FAQ?  We will contact you as soon as possible.  Please leave us your telephone number here.