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Covid-19 : FAQ Groupe

Covid-19 : FAQ Groups

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I have a group outing planned during the months of April - May - June. What should I do?

If you have already booked an outing with a group of more than 20 people, please contact reservations.be@cda-parks.com.

Please always provide your file number. Our reservation staff will look into your file and the associated conditions and will contact you.

 

I have a company event planned during the months of April - May - June. What should I do?

Please contact our event services via events.be@cda-parks.com.

Our staff will review your file and the associated conditions and will contact you.

 

I bought tickets for my employees through one of Walibi's account managers. What should I do?

If your company tickets mention 8 November 2020 as the end date, your tickets will remain valid at the end of the amusement park season.

If your company tickets are valid for a certain period of time and are limited in time, please contact our staff via events.be@cda-parks.com. Our staff will review your file and the associated conditions and will contact you.

 

I bought tickets via one of Walibi's promotional partners (such as SNCB, chain stores or other external parties) for a visit to Walibi. What should I do?

Please contact our event services via events.be@cda-parks.com.

Our staff will review your file and the associated conditions and will contact you.

 

I have booked a birthday party for one of my children. This party cannot take place during this period. What should I do?

Please contact me via reservations.be@cda-parks.com. You must always give your file number. Our reservation staff will look into your file and the associated conditions and will contact you.